The Terminal app is located in the Utilities folder (Applications folder). Then turn on Wi-Fi and relaunch iTunes.ĥ-Remove iTunes and re-install again. Then launch iTunes and sign out by going to iTunes menu > Store > Sing Out then quit iTunes. Launch iTunes then, from the menu, select iTunes > Check for Updates.Ĥ-Turn off Wi-Fi.
Maybe, there are updates that you can install.ģ-Make sure that you have the latest version of iTunes installed. You may also want to contact the developers of your plug-ins. To find out the problematic add-on, close iTunes, and move the add-ons to your desktop one at a time temporarily. iTunes add-ons can be found in this folder: ~/Library/iTunes/iTunes Plug-ins/. If iTunes is working properly without any issue in safe mode, a third party iTunes add-on is causing this problem. Visual plug-ins you have installed have been temporarily disabled.” Click “Continue”. You will see a pop up message saying “iTunes is running in safe mode.
Start iTunes in Safe Mode on your Mac, here is how: Start iTunes in Safe Mode to troubleshoot this problem. To do this, choose “Restart…” from the Apple menu.Ģ-A third party plug-in or script may cause this. Simply restarting your Mac may fix this issue. Try the following steps until your problem is fixed:ġ-Restart your Mac. update makes the menu items not clickable.User eported problems include that iTunes: Several Mac users have reported that iTunes freezes up and becomes unresponsive. If you have been having problems with iTunes since updating to OS X El Capitan you may not be alone.
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